FAQ's
Looking for information about scheduling, billing, insurance, client forms, or practice policies? You're in the right place. Below you'll find helpful resources, including how to access new client paperwork, insurance and payment information, Good Faith Estimates, and answers to frequently asked questions. If you can't find what you're looking for, please don't hesitate to reach out through our Inquiry Form—we're happy to help.
How long is each session?
Sessions are typically 45- 60 minutes long, depending on the age of the client
How do I schedule an appointment?
If you are a new client- please complete the Inquiry Form on our home page and someone will be in touch soon.
If you are a current client, please contact your therapist directly to schedule.
For new clients, once you are paired with one of our clinicians, you will receive an email with consent forms and intake questionnaires to complete prior to your appointment. These documents must be completed at least 24 hours prior to the start of the first session. We use an electronic health record system called Sessions Health.
If you are scheduling an appointment for your minor child, your therapist is required to speak with the parent or legal guardian prior scheduling to the first session.
If you are the legal guardian of a child or have shared custody of a child, we are required to obtain legal guardianship and/or custody agreement documentation prior to scheduling the fist appointment.
What is the session fee? Do you take insurance?
Licensed Clinicians- $150 per session
Registerd Interns- $120 per session
Gradaute Student Interns- $50 (sliding scale available)
We are in-network with most commercial insurance plans, including Aetna, Cigna, BCBS, Optum plans, UHC, Medicare, Tricare. Please inquire for more details. We are happy to verify benefits before scheduling.
If we are not in-network with your insurance plan, we would be considered an "out of network" provider. If you have mental health coverage, we can provide you with a diagnostic receipt of services (a Superbill) that you can submit to your insurance company. We suggest you contact your insurance company to determine what benefits you have.
How do I pay for sessions?
We require all clients to have a credit card on file. We accept cash, credit, debit, HSA cards, and checks.
How often will I come to therapy?
Due to the importance of establishing a strong, trusting, and secure therapeutic relationship, we suggest that all clients attend one session per week for at least the first four weeks. After that time, your therapist can discuss spacing sessions as needed or maintaining a weekly schedule. Your therapist will regularly collaborate with you on this.
Helpful Information
& Resources
Notice of Privacy Practices
January 1, 2026
The HIPAA Privacy Rule requires health plans and covered health care providers to develop and distribute Notices of Privacy Practices (NPPs). The Notice of Privacy Practices must be given to all clients. This notice describes how practices may and may not use protected health information (PHI), and what client's rights are.
What is a Superbill for Therapy?
December 16, 2021
If we are not contracted with your insurance plan, we are considered"out of network" providers by your insurance company should you have mental health coverage. We would be happy to provide Superbills, which are a diagnostic receipt of services, that you can submit to your insurance provider. This means you are responsible for payment at the time of your appointment. We encourage all clients to contact their insurance provider to verify your "out of network" benefits for mental health coverage and ask for an address where you can send a Superbill.