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Caitlin Fay, LCSW

Licensed Clinical Social Worker
Co-Founder of New Growth Counseling

Phone: (904)-604-9093

Caitlin Fay: About Me


When the worst has happened our brains can begin seeing danger at every turn. We may find ourselves reliving the event over and over again while the people around us seem to just be moving on. Maybe you are the caretaker of a child who has experienced trauma and don't know where to begin helping them heal. I started New Growth Counseling with Melissa because, just like a seedling needs soil, water, and sunshine; we all need care during difficult and traumatic times. The care and treatment you deserve, is here. 

The counseling approach I use most often is Cognitive Behavioral Therapy. Sometimes, our thoughts, feelings, and actions can become overwhelming and finding a way out can seem impossible. Our children and teens experience this as well, especially when a trauma has occurred. My goal is to help my clients live happier, healthier lives through communication, education, and support. My favorite part about therapy is the journey, with all it's ups and downs.

Children and adolescents have little control over their world and will often seek control through behaviors that are upsetting and difficult for their caretakers. In session, I strive to give clients a voice and choice over their own treatment, and help them build skills they can take out into the world. Every person is different, so therapy must be flexible, creative, and current to be effective. 

Here is a little bit about me: I grew up on the Jersey Shore and moved to Florida to attend Flagler College. I graduated from Flagler with a BA in psychology and returned to New Jersey to complete my Master's Degree in Social Work at Monmouth University. I have been a permanent resident of St. Augustine since 2014. My career has centered around working with kids and their families who have experienced trauma. I have worked with many children in foster care, and families pre and post adoption. I am currently in the process of becoming certified in Trauma Focused Cognitive Behavioral Therapy (TF-CBT) and have completed Adoption Competency Training. In my spare time, I enjoy spending time with my family, friends, and pets, swimming, and gardening. 

Caitlin Fay: About Therapy


What is the session fee? Do you take insurance?

My session fee is $160

College Student sessions are $75*

*Dependent on availability as I am only able to offer a limited number of these sessions. Please contact me directly to schedule these appointments or be added to my waitlist.

The session fee is due at the conclusion of every session. I accept cash, all major credit cards, checks, and HSA cards.

Starting June 1, 2023, I will be in-network with Aetna, Cigna, and Optum Insurance plans (which includes UnitedHealthCare, Oscar & Oxford). 

For all other insurances, I am considered an "out of network" provider by your insurance company, should you have mental health coverage. Upon request, I can provide you with a diagnostic receipt of services (a Superbill) that you can submit to your insurance company. I suggest you contact your insurance company to determine what benefits you have.  All sessions are 50 minutes.

Do you work with adults too?

Yes! I provide individual therapy for adults looking to improve symptoms of anxiety, depression, and traumatic stress. As well as, birth parents and adoptive parents seeking support.

How can I schedule an appointment?

Please contact me to schedule an appointment.
Phone: 904-604-9093

What can therapy help with?

Everything! Therapy is a space for you to improve your day to day life. It is where your stress, emotions, and experiences can be processed safely. If you have ever felt like you could be happier, functioning better, or coping more consistently, give therapy a chance.

What type of therapy do you do?

I take a very person-centered and strength based approach to counseling. I currently practice the following:

  • Cognitive Behavioral Therapy​

  • Trauma Focused Cognitive Behavioral Therapy

  • Solution Focused Brief Therapy

  • I utilize Dialectical Behavior Therapy techniques

  • I utilize Play Therapy and Art Therapy techniques

Diagnoses I treat:

  • Anxiety

  • Depression

  • PTSD

  • Adjustment Disorders

  • Mood Disorders and more

Caitlin Fay: FAQ
Caitlin Fay: Contact
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